Can't open encrypted ctz file

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This topic contains 22 replies, has 6 voices, and was last updated by  giuspen 1 week, 1 day ago.

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  • #1849

    redapple
    Member

    Hi there!

    First, thanks for this great work called cherrytree!

    Since some weeks/months I have a problem with opening my encrypted ctz files with Ubuntu 12.04.

    When I try to open a file I’m asked for my Password as usual.

    I’m sure I enter the right password but an empty document is opened. I don’t even get an error message for eventually entering a wrong password. Simply an empty document.

    I get this on kubuntu, lubuntu and xubuntu 12.04 installations.

    It would be very bad if my data is lost, so please help!

    Thanks in advance,
    redapple

    #1850

    giuspen
    Moderator

    Hi,
    the ctz is a ctd compressed and password protected with 7zip (http://www.7-zip.org/).
    since you have this problem, try to open the file .ctz with your archive manager (assuming you have the package p7zip-full installed):
    file-roller yourfilename.ctz
    to extract to yourfilename.ctd you need the correct password, once extracted try to open the .ctd with cherrytree.
    if you extract but still cannot open with cherrytree I can only help you if you send me your data.

    #1851

    redapple
    Member

    yep! Thanks!

    This works!

    Continue this great work.

    #27896

    bren
    Member

    Hello, i have a similar problem. Can not open my .ctz file. CherryTree keeps telling me password is wrong. But i am sure it is not, 100% sure. Since i use it everyday.Not sure if this started after i updated CherryTree or not. I downgraded it, but still tells me password is wrong.

     

    I could not open the ctz file with file-roller, Says file format is not supported (  I do have p7zip installed, and p7zip-plugins. using Fedora17)

     

    Having lots of notes taken in that file, cant open them anymore. I really need help on this. Or else i would lose a great deal of notes i have taken over time.

    #27897

    bren
    Member

    Well apparently it was not about cherrytree, seems like Dropbox somehow ruined my cherry tree document file. Thank god i was able to restore the file using Dropbox’s revision history.

    Sorry about bothering you. Problem solved.

    #27922

    giuspen
    Moderator

    Hi bren, I’m happy you finally solved the problem 🙂
    Happy new year,
    Giuseppe.

    #28131

    bren
    Member

    Thx, to you too 🙂

    #122957

    strefo
    Member

    giuspen, i need your help, as i am not able to open my protected file too, can you please help me out! all my notes are there!

    #122958

    giuspen
    Moderator

    Hi, opening with http://www.7-zip.org/ still doesn’t work?
    If the archive is corrupted, check in the same directory of the .ctz you should see other files .ctz~, .ctz~~, .ctz~~~ which are time based backups, you can remove the trailing tildes and try to open them too starting from the one with only one tilde (more recent)

    #122996

    matera
    Member

    Thanks for the zip tip! Might save me some time another day.

    I was having a similar problem today in Windows at work with a file in Dropbox that I imported at home in Debian. Yet another file, same source – different content, opened just fine. I found a workaround; just downloaded an older portable version of CT which worked with the problem file. Still scratching head and wondering. LOL

    CherryTree is great because I can share the same data files, via Dropbox, with several computers running different operating systems. I used Mempad for years, but can’t paste in it when it’s running in Wine. When I saw that CT could import Mempad files, I jus’bout fell over backwards. Love ya, love ya, love ya.

    #123008

    matera
    Member

    Now I’m scratching my head again — got CT and Dropbox installed in my other home computer, running Win7, and the file I couldn’t open at work is not giving me any problems. LOL! The quirk might have more to do with Windows than CT.

    #123009

    giuspen
    Moderator

    I noticed a problem with windows of cherrytree telling me that the password was wrong even if it was not; I was able to open the .ctx document only from cherrytree window with file–open and not double clicking the .ctx document.

    It may be related to the presence of 7zip 64 bit installed in that machine, I had no time to investigate yet but will try to reproduce and fix the problem in the next days.

    #123010

    strefo
    Member

    Giuseppe, hello again!
    Ive tried all of the above, and nothing help me.. Could you please try and look at that file when ever you have a time, as its important to me… 🙁 I appreciate all of ur support!
    Have a great day

    So long,
    Oleg

    #123011

    giuspen
    Moderator

    Hi strefo, sure I can look at the document but only if it is unprotected (visible as an xml or sqlite file), if it is password protected you have to extract it with 7zip with your password before I can check it.
    Giuseppe.

    #123015

    strefo
    Member

    I wish I could, as it is giving me error, that it can’t be extracted, even tho if I use actual software, it asking me for the code, but it won’t accept it…

    I could send u file, and password too, and u could have a look at it

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